Posts tagged ‘telephone’

Stood Up

by: Rebecca Taylor

Rachel’s first trip to England didn’t go as planned. She had had such high hopes for her overseas voyage; but she soon realized that some expectations like some people let you down.  To begin with, her boyfriend was supposed to be meeting her at the airport and he wasn’t there. She waited an hour and then tried his phone number to find out that the number was no longer in service. She was now in an unfamiliar country, where she knew no one and had nowhere to stay.

Let this be a lesson to all women; do not go halfway around the world for a guy you think you know. My cell phone won’t work here and you can’t e-mail someone on a pay phone. Why did I take this chance, how could I think I was in love. My mother was right. I don’t know if being stood up or the fact that she knew he was all wrong makes me more pissed off right now. Rachel knew that she had two choices, she could sit down and cry, or she could do something about the predicament she was in. Her inner survival mode won out as she made her way to the information desk dragging her suitcase behind her. An hour later, a cab dropped her off at a motel. Once in her room, she collapsed on the bed and a silent stream of tears came forth.  Eventually, she got up and after making herself semi presentable she headed to the internet café down the street. She checked her e-mail and other than some jokes and junk mail –nothing. If Sam didn’t want to be with me, fine, but why not tell me this before I came all the way from California. Why have we been talking and e-mailing for a year if this is the way he is going to treat me. I’m usually a good judge of character, what went wrong? I’m going to find out before I leave here. He is going to have to break our relationship off in person. He said he loved me.

The next morning, Rachel hailed a cab and went to Sam’s apartment. Standing tall, she walked up the front steps and entered the building. Inside, she found apartment 7 and rang the bell. It was answered by a teenage girl.

“Hello,” said the girl with her English accent.

“Hello is Sam Banks here?” asked Rachel.

“He doesn’t live here anymore,” answered the girl seeming surprised.

“Do you know where I can find him?”

Just then a man, presumably the girl’s father came to the door.

“She’s looking for Mr. Banks,” said the girl.

“He hasn’t lived here for over a year,” replied the man.

“But this is the address I have. I sent my Christmas card here and got a reply.”

“Then I’d try the postal service, Miss, perhaps they can help you.”

“Thank you,” replied Rachel turning to leave, her shoulders sagging. She had hoped to confront Sam – if he no longer loved her or had found someone new – someone who lived closer, she deserved to hear it from him.  But if that’s the reason, then why didn’t he tell me, why did he let me come here like this? None of this makes sense, I can understand a long distance relationship not working out but I cannot understand him letting me spend all that money to come here.

            At the post office, Rachel learned that Sam’s mail was forwarded from his former apartment, which is why he received the mail she sent him.

“Can you tell me where it’s being forwarded to?” she asked.

“I’m sorry; ma’am, but that would be a breach of confidentiality.”

“But I came all the way from California to see him. He was supposed to meet me at the airport, I’ve got to find him, I need to know why he wasn’t there.”

The postal clerk exchanged a look with her colleague.

“Let me make some calls,” answered the other clerk, “I’ll see what I can find out.”

“Thank you,” answered Rachel, “If you do reach Sam or someone who knows him, tell him I love him, tell him I need to see him, he at least owes me an explanation. He didn’t even e‑mail me.”

Half an hour later, the woman found Rachel standing by a rack of postal supplies, nervously biting her finger nails.

“I spoke with his mother. I know her; she comes here to get Sam’s mail. She’ll meet you in an hour in the cafeteria at the hospital. Here’s the address.”

“The hospital, but why?” asked Rachel, “What’s wrong?  None of this makes any sense.”

“His mother will explain.”

“Thank you,” replied Rachel, taking the paper from the clerk, her hands shaking as she did it. My last e-mail from Sam was almost two weeks ago. He said he’s see me when I arrived, and that he’d be away for a few days but couldn’t wait to see me again. Now, he doesn’t show up and his mother is meeting me at the hospital. I need answers and I need them now. I feel like I’m going to throw up. Something must be wrong, otherwise, why didn’t he come.

            Rachel arrived at the hospital with ten minutes to spare. She had never met Sam’s mother so was unsure of how she would know it was her, but hoped that maybe Sam had shown off one of the pictures he’d taken of them when he was in California. Rachel sat down at a table in the middle of the room, and waited.  It wasn’t long before a tall brunette approached her.

“Rachel?” asked the woman.

“Yes,” she answered.

“I’m Mrs. Banks, she replied taking a seat. “I need to talk to you about my son. I know that you came a long ways to see him.”

“Yes, and he didn’t meet me at the airport, and he no longer lives at his apartment.”

“I know. Sam was born with a rare medical condition. He can go for months without any problems but since returning from California, he’s been off work a lot, so he moved in with his father and me, so he didn’t have to worry about finances. A few weeks ago, he had to come back to the hospital. He hoped that he would be in and out before you came over, but he had to have surgery and that set him back. He didn’t want to tell you. He thought it would be better if you thought he stood him up. He was going to send you an apology later and the money to cover your costs.”

“He should have told me. This wasn’t his decision to make. I love him. My feelings are all mixed up right now but that doesn’t change that I love him. Can I see him?”

“Yes, but please don’t be too hard on him, at least not now.”

“I will wait for him to recover before I fully tell him what I think. I just need to see him; I need to know that he’s okay. He is going to be okay isn’t he?”

“Yes, with plenty of rest and your love, he will be fine. He may have some setbacks but it generally isn’t a life threatening condition.”

Rachel entered Sam’s room quietly behind his mother. Sam was asleep but Rachel put her hand in his.

“I’m here, and I’m not going anywhere, no matter what you say,” she whispered. “If it’s up to me, this won’t be my last visit to England.

Changing a Life: The Comunico Invoice’s Story

by: Rebecca Taylor

**Previously published by Perspectives Magazine**

 

            I am invoice 7742 for the Comunico Telephone Company. Usually the life of an invoice is unpleasant, it is sent out to the customer who proceeds to pay it and then file it away in case it is needed for reference at a later date. Life in a filing cabinet or stuck away in a drawer is a dark and lonely life except for the company of any other invoices or miscellaneous correspondence that is kept there. I am one of the lucky ones. I was sent to Miss Camryn Yates in a plain white envelope with a computer-generated peel and stick label and the address and logo of Comunico were in the top left hand corner and the stamp, a picture of a ballerina at the right. This was my home for five days, jostling around in mailbags and large trucks to get to my final destination. Finally, I arrived in Miss Yates mailbox and she took me out of solitary confinement. She sighed when she looked at me, shaking her head in disbelief.

            “They’ve done it again,” she said, “how hard is it to enter the correct phone plan in a computer system? I’m going to have to call Comunico and explain it to them again; I have the magenta long distance program, not the bronze one. In a year, I would never make enough long distance calls to need the bronze plan. I’d had the fuchsia plan for five years, and then one day someone decided that the plan’s colours needed changing. This is the third time, I’ve had to call and get a credit on my bill, and each time someone tells me the problem is fixed. And apparently it hasn’t been yet, do they forget to hit the save button or what? Last chance, Comunico, or I’m switching to the Snowden Phone Group.”     Tossing me down on the desk and picking up the telephone, Miss Yates dialled Comunico’s toll free number. When Stella the automated service guide came on, Miss Yates asked for English, but Stella must not have been working properly because she kept repeating, “I am sorry I did not comprehend your selection, please try again,” even though Miss Yates pronunciation on the word was very clear. I could tell by the way her facial expression was that she was not happy, eventually after trying for a long time with no success, a prompt came on the phone saying “press 1 for English.” Miss Yates pressed the button so hard that I could feel the telephone tremble from where it was sitting on me, somewhere in all of her trying to get Stella to comprehend, a wind had come up and tried to blow me away, so Miss Yates was using the telephone as a paperweight for me. The phone’s shivering was more frightening to me that being stuffed inside the envelope and sent on a lonely bumpy journey. For a few minutes, I felt the information that is printed on me stiffen. Finally after what seemed like an eternity to me, Miss Yates was put on hold and thankfully a good radio station was playing, none of the supposedly calming chamber music, that’s enough to put a person to sleep.

           After about half an hour of listening to the music and drumming a pen against the desk, thankfully not on me, Miss Yates was transferred to customer service representative.

            “Josh, speaking, how may I help you?” said the friendly voice at the other end of the line.

            “I got my phone bill today, and my phone plan is wrong on it again.”

Josh proceeded to take Miss Yates telephone number and asked her a few security questions to confirm her identity, she gave them her account number, and current owed amount by reading the information off of me, who she was now holding in her hand, phone cradled between her neck and ear and pen in the other hand.

            After a few more minutes, Josh had found Miss Yates account in the computer system. He said, “Are you the Camryn Yates who went to Englewood High School and graduated in 1996?”

            “Yes, but how would you know that?”

            “Because I was there, Cam; Josh Weiler.”

            “I can’t believe it, it’s been over ten years since we’ve seen each other. Can you fix my phone problem?” answered Miss Yates switching from nostalgic back to her reason for calling.

            After a few minutes of button clicking on the other end of the line, Josh Weiler had Miss Yates’ phone plan fixed up and it stayed fixed this time.

            “Cam, if you’re not married or anything like that, can I call you sometime?” asked Mr. Weiler.

            “You have my number.”

            After a few more brief minutes of conversation, Mr. Weiler and Miss Yates hung up as Mr. Weiler had to respond to more customer service questions. Mr. Weiler called Miss Yates and they clicked. After several months of dating, they got married, and I now sit on the first page of their wedding album surrounded by beautiful pictures and happy memories. When I think of all of the telephone invoices that end up stuck away in the dark, and sometimes eventually shredded I shudder and know how fortunate I am to have been invoice 7742 for Miss Camryn Yates. I changed her life and because of that day, my life’s path was changed too. I will be around forever to be a treasured matchmaker that will be shown to children and grandchildren in the years that come. If anyone ever asks me if I believe in destiny, I will tell them yes, how could anyone with a life like mine believe differently. 

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